Terms of Service

1. Acceptance of Terms & Scope of Service

Welcome to GRAVITEX AI Studio ("Service", "Platform"), operated by GRAVITEX AI GLOBAL LLC ("Company", "we", "us", or "our") via https://gravitexai.com and https://app.gravitexai.com. By accessing or using our web application, APIs, vector diagramming canvas, or AI topology generation services, you agree to be bound by these Terms of Service ("Terms").

If you are entering into these Terms on behalf of a company, organization, or other legal entity, you represent and warrant that you have the authority to bind such entity to these Terms.

2. Workspace Accounts & Subscription Plans

GRAVITEX AI Studio offers tiered SaaS subscription plans, including Starter (Free Trial), Pro, and Team plans. AI generation credits are included in your workspace plan according to your selected tier.

Paid subscriptions are billed in advance on a monthly or annual basis. Subscription fees are non-refundable except where required by applicable law. You may cancel or downgrade your subscription at any time through your workspace billing settings, effective at the end of the current billing cycle.

3. Intellectual Property & Customer Data Ownership

You retain all right, title, and interest in and to all prompts, architectural specifications, uploaded files, and the resulting diagrams, XML topologies, and vector exports you create using the Service ("Customer Content").

We claim no ownership rights over your Customer Content. GRAVITEX AI GLOBAL LLC retains all right, title, and interest in and to the GRAVITEX AI Studio platform, underlying software, UI designs, trademarks, and proprietary algorithms.

4. Confidentiality & Security

We implement industry-standard technical and organizational safeguards (including TLS encryption in transit and isolated workspace storage) to protect the security, confidentiality, and integrity of your architectural diagrams and workspace data.

5. Disclaimer of Warranties & Limitation of Liability

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. AI-GENERATED ARCHITECTURAL DIAGRAMS SHOULD BE REVIEWED BY QUALIFIED ENGINEERS PRIOR TO PRODUCTION DEPLOYMENT.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GRAVITEX AI GLOBAL LLC'S AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

6. Governing Law & Contact Information

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which GRAVITEX AI GLOBAL LLC is registered, without regard to conflict of law principles.

For customer support, billing inquiries, enterprise licensing, or legal notices on https://gravitexai.com, please contact GRAVITEX AI GLOBAL LLC at: [email protected] (or business inquiries at [email protected]).